Privacy Policy

1. Who We Are

Coastal Properties Photography provides real estate, architectural, and property photography services across Greater Vancouver and the Lower Mainland. Our website is located at coastalpropertiesphotography.com.

Privacy contact: hello@coastalphotography.ca

2. What Personal Information We Collect

We collect personal information only when necessary to provide our services or improve the site experience.

Contact & Booking Inquiries

When you submit an inquiry through our contact form, we collect:

• Full name and email address (required)
• Phone number (optional)
• Property address and type
• Preferred shoot date and project notes
• How you heard about us

Analytics (with your consent)

If you accept cookies, we use Google Analytics 4 to collect anonymised usage data, including:

• Pages visited and time spent on the site
• Approximate geographic region (city/country level)
• Device type and browser
• Referral source (e.g. Google search, social media)

This data is collected in aggregate and is not linked to your name or contact information. You can decline analytics at any time using our cookie banner or by clearing your browser storage.

Booking Payments

Online booking and payment is handled directly by Pixieset. We do not collect or store your payment card information. Please review Pixieset's Privacy Policy for details on how they handle your payment data.

3. How We Use Your Information

Purpose	Data Used	Legal Basis
Respond to your inquiry and schedule a shoot	Name, email, phone, property details	Contract / consent
Deliver completed photos via private gallery link	Email address	Contract performance
Understand how visitors use the website	Anonymised analytics (GA4)	Consent (cookie opt-in)
Comply with applicable law	Any data we hold	Legal obligation

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Third-Party Services

We use the following third-party services. Each has its own privacy policy:

Service	Purpose	Data Sent
Google Analytics 4	Website analytics	Anonymised usage data (consent required)
Supabase	Form submission storage	Inquiry form data (name, email, project details)
Formspree	Email delivery of form submissions	Inquiry form data
Pixieset	Online booking & photo delivery	Booking details & payment (processed by Pixieset)
Google Fonts	Typography (served from Google CDN)	IP address (standard web request)

5. Cookies

Our site uses cookies only for analytics purposes, and only when you have given your consent via the cookie banner. We do not use cookies for advertising, retargeting, or tracking across other websites unless you have explicitly consented to marketing pixels (e.g. Facebook Pixel).

Cookie types we use

Cookie	Provider	Purpose	Duration
cpp_cookie_consent	This site (localStorage)	Stores your cookie preference (accepted/declined)	Persistent (browser storage)
_ga, _ga_*	Google Analytics 4	Distinguish unique visitors and sessions	2 years (consent required)

You can withdraw your consent at any time by clearing your browser's local storage and cookies, or by using your browser's privacy controls.

6. Data Retention

• Inquiry form data — Retained for as long as needed to fulfil your booking and for up to 2 years for legitimate business records (invoicing, communications), after which it is deleted.
• Analytics data — Retained for 14 months within Google Analytics, after which it is automatically deleted per our GA4 data retention settings.
• Email correspondence — Retained in our email system for up to 3 years.

7. Your Rights

Under PIPEDA and BC PIPA, you have the right to:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to correct inaccurate or incomplete information.
• Withdrawal of consent — Withdraw your consent to any use of your personal information where consent is the basis for processing. This does not affect the lawfulness of processing before withdrawal.
• Deletion — Request deletion of your personal information, subject to our legal retention obligations.
• Complaint — File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information & Privacy Commissioner for BC.

To exercise any of these rights, email us at hello@coastalphotography.ca. We will respond within 30 days.

8. Data Security

We take reasonable precautions to protect your personal information. Form data is transmitted over HTTPS and stored on Supabase's encrypted infrastructure. Access to your information is limited to Zaid Al-Taie and the third-party service providers listed above, each of whom is bound by their own privacy and security commitments.

No method of transmission or storage over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or concerns:

• Email: hello@coastalphotography.ca
• Phone: (250) 880-3776
• Address: Vancouver, BC, Canada